This Checklist was developed by the partners of the VESTA project as a “guiding tool” to support family enterprises in asking the right questions about business functions, family aspects and governance issues. Far from being exhaustive and complete, this Checklist is designed as a user-friendly tool for easy consultation and use by staff members of family enterprises.
Each company is different, and each family is unique: this makes each family enterprise special, with distinctive and peculiar characteristics that cannot be captured by one single tool or framework. By asking straightforward questions, this Checklist can spur internal debate, exchanges and brainstorming on business and family aspects of family enterprises.
Strategy: we as a company have a medium-term growth strategy
Values: family principles and values “inform” our enterprise and all family members are aligned with those values
Communication is open and functional in spite of family ties (internal communication within the staff, both family and non-family members)
Hiring: clear, transparent and based on function and qualifications
Human Resources: fair and impartial HR attitude towards all staff members irrespective of family relations
Do we need / want / have non-family managers for specific business functions
Training: there is a culture of training open to all enterprise’s employees
Financial Management: clear distinction between company and family assets
Family members share the corporate culture and values
Family members drive the culture of growth, innovation and entrepreneurship, also with non-family members
Family members are welcome to join the enterprise
We have rules/conditions for family members to enter the company
We have clear mechanisms for the exit from the company (voluntary or not) of family members
The roles, functions and responsibilities among family-members are clearly defined
Family members’ performance is assessed using the same mechanisms used for staff
We already have a succession plan
We have a plan to train the successor(s)
Family members communicate effectively across business functions regardless of any family issues
There is conflict / friction between family members
There is conflict / friction between staff and family members
Conflict management/resolution mechanism in place to anticipate issues among family members
We are a gender-neutral company (female members of the family are encouraged to join company)
Our family experience and values translate also in Corporate Social Responsibility (inclusion, disability, environment, etc.)
Legal aspects of the company consider the “family dimension” and are thus adjusted
Shareholders’ agreement clarifying functions, roles, responsibilities, expectations is available
The relation between the family and the enterprise is clearly defined, and described in a formal document
We hold family meetings to discuss business issues and strategy, on a regular basis
We need a “Board of Directors”
We consider and integrate opinions from non-family members
We have a survival strategy independent from family succession
Our company is audited/checked for efficiency regularly